Privacy & Data Protection

388min Privacy Policy – How We Handle Your Personal Data

This Privacy Policy explains what information 388min collects when you use the platform, why we collect it, how it is stored and protected, who it is shared with, and what rights you have regarding your personal data. We want you to know exactly where things stand.

Last updated: June 2026

Privacy at 388min – The Short Version

Before reading the full policy, here are the six things that matter most to Pakistani players when it comes to how 388min handles personal data.

Your Data Is Used to Run Your Account

The personal information you provide — name, contact number, email, date of birth — is used to verify your identity, process PKR deposits and withdrawals, manage your account, and deliver the 388min gaming experience. It is not sold to advertisers.

Encryption Protects Everything in Transit

All data exchanged between your device and the 388min platform travels over SSL/TLS encrypted connections. Your payment details — JazzCash, Easypaisa, Raast or bank details — are never stored in plain text on 388min systems.

Limited Third-Party Sharing

388min shares data with third parties only where necessary — payment processors to handle PKR transactions, game providers to deliver the casino and betting experience, and identity verification services. No data is shared for third-party advertising without explicit consent.

You Control Your Communication Preferences

Promotional emails and notifications from 388min can be turned off at any time through your account settings. Opting out of marketing communications does not affect transactional messages like deposit confirmations, withdrawal updates or security alerts.

Cookies Improve Your Experience

388min uses cookies to remember your session, maintain your preferences, and understand how the platform is being used so we can improve it. Essential cookies are required for the platform to function. Non-essential cookies can be declined through your browser settings.

You Can Request Your Data or Its Deletion

You have the right to request a copy of the personal data 388min holds about you, and to request that it be corrected or deleted in circumstances where deletion is possible. Contact 388min support to make such a request.

1. Overview

This Privacy Policy applies to the 388min platform accessible at 388min.pro and covers all products and services available on the platform — including the casino game lobby, live dealer tables, sports betting markets, the VIP programme, and any promotional campaigns. It applies to all registered players using the 388min platform from Pakistan.

By creating an account and using 388min, you acknowledge that your personal data will be collected and processed in the ways described in this policy. If you do not agree with how your data is handled as described here, you should not register an account or continue using the platform.

Note: This policy should be read alongside the 388min Terms and Conditions, which govern the overall use of the platform including account rules, betting conditions and withdrawal procedures.

2. Data We Collect

388min collects several categories of personal information across different points of interaction with the platform. The following table summarises the main data types collected and how they are gathered.

Data Type Examples How Collected
Registration details Name, date of birth, email address, phone number Account sign-up form
Identity verification CNIC copy, proof of address, selfie verification KYC process before first withdrawal
Payment information JazzCash number, Easypaisa account, bank account details Cashier / deposit and withdrawal process
Transaction history Deposits, withdrawals, bet amounts, game results Automatically logged by platform systems
Device and technical data IP address, browser type, device model, OS version Automatically captured on platform access
Communications Live chat transcripts, email correspondence When you contact 388min support
Preferences and settings Notification preferences, responsible gaming limits set Account settings interactions

We do not collect data that is unnecessary for operating the platform. We do not record your physical location beyond what is implied by your IP address, and we do not access your device's camera, microphone or contacts.

3. Why We Collect It

Each category of data collected by 388min serves a defined purpose. We do not collect data speculatively. The primary reasons for data collection are:

  • Account operation: Your registration details are required to create and maintain your 388min account. Without them, the platform cannot function for you as an individual player.
  • Identity verification: Before processing withdrawals, 388min verifies that the account belongs to the person who registered it. This protects both the player and the platform from fraud.
  • Payment processing: Deposit and withdrawal transactions in PKR require payment details to be processed. Your payment information is passed to the relevant payment provider — JazzCash, Easypaisa, Raast or a bank — to complete the transaction.
  • Platform improvement: Aggregate, anonymised usage data helps the 388min team understand which features are used most, where performance issues occur, and what improvements would benefit players.
  • Fraud detection and security: Device and IP data help identify unusual account activity, attempted unauthorised access, and patterns consistent with abuse or fraud.
  • Responsible gaming compliance: Transaction and gaming history is used to monitor responsible gaming tools like deposit limits and session reminders, and to fulfil support requests related to self-exclusion.
  • Legal obligations: Certain data must be retained for defined periods in order to comply with financial record-keeping requirements that apply to platforms handling real-money transactions.
Important: 388min does not sell your personal data to third-party advertisers or data brokers. Your information is not used to build advertising profiles or shared with marketing networks.

4. Payment Data

Because 388min operates a real-money gaming platform with PKR deposits and withdrawals, payment data receives particular attention in terms of how it is handled.

When you make a deposit using JazzCash, Easypaisa, Raast or a bank transfer, your payment details are passed directly to the relevant payment provider to process the transaction. 388min does not store your full JazzCash PIN, Easypaisa PIN, or online banking credentials on its servers at any point.

What 388min does store is a record of your payment method type and a masked reference — for example, the last four digits of a card number or the registered mobile number associated with a wallet — solely for the purpose of routing withdrawal payments back to the correct method.

  • Deposit and withdrawal amounts are logged as part of your account transaction history.
  • Payment method references are stored in encrypted form.
  • Payment data is accessible only to authorised 388min staff and relevant payment processing partners.
  • Chargebacks or payment disputes should be raised with 388min support before contacting your payment provider, as this allows for faster resolution.
Security note: 388min will never ask you to share your full JazzCash PIN, Easypaisa PIN, bank password or card CVV through live chat, email or any other channel. If someone claiming to represent 388min asks for these details, it is not a legitimate 388min communication.

5. Who We Share Data With

388min shares personal data with third parties only where it is necessary to deliver the platform's services or comply with applicable obligations. The categories of third parties who may receive data are:

  • Payment processors: JazzCash, Easypaisa, Raast and bank partners receive the payment details required to process your PKR deposits and withdrawals. These providers have their own privacy policies governing how they handle financial data.
  • Game providers: Software providers such as Pragmatic Play, Evolution Gaming, Spribe and others may receive anonymised session data necessary to deliver their games on the 388min platform. Full personal identity data is not shared with game providers.
  • Identity verification services: Third-party KYC (Know Your Customer) providers may process your identity documents during the verification process required before withdrawals are enabled.
  • Platform infrastructure providers: Hosting, cloud storage, analytics and security service providers who help operate the technical infrastructure of 388min. These providers are bound by data processing agreements and handle data only under instruction from 388min.
  • Legal and compliance: If required by a valid legal process or where there is a credible threat of fraud or financial crime, 388min may share data with relevant authorities.

388min does not share personal data with social media platforms, advertising networks, or any other commercial partners for marketing purposes without your explicit consent.

6. How Long We Keep Your Data

388min retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to any legal retention obligations that apply to platforms handling real-money financial transactions.

  • Active account data: Retained for the full duration your account is active and for a defined period after account closure.
  • Transaction records: Financial transaction histories — deposits, withdrawals, bet records — are retained for the period required by applicable financial record-keeping standards.
  • Identity verification documents: Retained for the period required following account closure. Copies are deleted once retention obligations are fulfilled.
  • Support communications: Live chat transcripts and email records are retained for a reasonable period to allow for follow-up and dispute resolution, then deleted or anonymised.
  • Technical and device data: Log data including IP addresses is retained for a shorter period and used primarily for security and fraud monitoring purposes.

When data is no longer required and retention obligations have been met, it is securely deleted or anonymised so that it can no longer be linked to an individual.

7. Security Measures

388min applies a range of technical and organisational security measures to protect the personal data it holds. These measures are designed to guard against unauthorised access, accidental loss, alteration or disclosure of data.

  • All data in transit between your device and the 388min platform is protected using SSL/TLS encryption.
  • Sensitive data including payment references and identity document details is stored in encrypted form.
  • Access to personal data within 388min is restricted to staff with a legitimate operational need to access it, and is governed by internal access control policies.
  • Platform systems are monitored for unusual activity and potential security incidents on an ongoing basis.
  • Two-factor authentication is available to players as an additional layer of account security and is recommended for all registered accounts.

No security system is completely impenetrable, and 388min cannot guarantee that data will never be compromised in the event of a sophisticated attack. However, the security measures in place represent a serious and sustained effort to protect player data at every level of the platform.

Players also have a role in account security — keeping login credentials private, not sharing account access, and using a strong unique password for the 388min platform all reduce risk significantly on the player's side.

8. Cookies & Tracking

388min uses cookies and similar tracking technologies to make the platform work properly and to gather information about how it is being used. A cookie is a small data file stored in your browser. The cookies used on 388min fall into three broad categories:

  • Essential cookies: Required for the platform to function. These handle session management, login state, and security verification. The platform cannot operate correctly without them. They do not collect personal information beyond what is necessary for these functions.
  • Functional cookies: Remember your preferences — such as language settings, notification preferences, and responsible gaming limits you have configured — so you do not need to reset them on each visit.
  • Analytics cookies: Collect anonymised information about which pages are visited, how long sessions last, and which features are used most. This data is used in aggregate to understand platform usage patterns and guide improvement decisions. It is not linked to individual identities.

You can control non-essential cookies through your browser settings. Most browsers allow you to block or delete cookies, though doing so may affect the functionality of the 388min platform — in particular, session cookies are required to stay logged in.

Note: 388min does not use third-party advertising cookies or cross-site tracking technology to serve targeted advertisements on external websites based on your activity at 388min.

9. Your Rights

As a player registered on 388min, you have the following rights regarding the personal data we hold about you. To exercise any of these rights, contact 388min support through live chat or the support email listed in the footer of this page.

Right of Access

You can request a copy of the personal data 388min holds about your account. We will provide this within a reasonable timeframe following identity verification.

Right to Correct

If personal data held on your account is inaccurate or out of date — such as a changed phone number or email address — you can request a correction through account settings or support.

Right to Deletion

You can request deletion of your personal data where 388min no longer has a legal or operational reason to retain it. Note that financial transaction records may need to be retained for compliance purposes even after account closure.

Right to Object

You can object to the processing of your personal data for purposes that are not strictly necessary for operating your account — in particular, marketing communications. You can opt out of marketing emails at any time.

Data Portability

You may request an export of your personal account data in a commonly used format. This includes your account details, transaction history and gaming history where technically available.

Right to Restrict Processing

In certain circumstances — for example, if you have contested the accuracy of data we hold — you may request that processing of that data be paused while the matter is investigated.

10. Minors & Under-18s

The 388min platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that an account belongs to a minor, the account will be closed immediately, any deposits returned where possible, and all personal data associated with that account deleted.

If you believe a minor has registered an account on 388min, please contact support immediately so the situation can be addressed promptly. Parents and guardians are encouraged to use parental control software to prevent underage access to real-money gaming platforms.

11. Policy Updates

388min may update this Privacy Policy from time to time to reflect changes in how the platform operates, changes in applicable legal requirements, or improvements in our data practices. When material changes are made, the updated policy will be published on this page with a revised "Last updated" date at the top.

For significant changes that affect how your personal data is used, 388min will notify registered account holders via email or through an in-platform notification. Continued use of the 388min platform following publication of an updated Privacy Policy indicates acceptance of the revised version.

We recommend reviewing this page periodically so you are always aware of how your information is handled.

12. Contact Us

If you have questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how your personal information has been handled, you can reach the 388min support team through the following channels:

  • Live chat: Available 24/7 directly from any page on the 388min platform. This is the fastest way to get a response for most queries.
  • Email support: Our support email is displayed in the footer of this page. Email responses are typically provided within 24 hours during normal operating periods.

When contacting support about a data-related request, please include your registered account username and a clear description of your request. Identity verification may be required before any personal data is shared or deleted.

Reminder: 388min support will never ask for your account password, JazzCash PIN, Easypaisa PIN or banking credentials. Any communication requesting these details is not from 388min.

Your Data Is Safe — Now Come and Play

Now that you know exactly how 388min handles your information, create your account, deposit in PKR via JazzCash or Easypaisa, and explore 500+ casino games, live dealer tables and cricket betting markets — all from your phone browser.

18+ only. By registering you confirm you have read and accepted this Privacy Policy and the Terms and Conditions.

Responsible Gaming: 388min is an entertainment platform for adults aged 18 and above only. Always set a budget before you play and stick to it. Responsible Gaming